Privacy Policy

Introduction

This privacy notice discloses the privacy practices of I-G3N on www.igpower.world. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through this website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

I-G3N only has access to collect information you voluntarily give us via email or other direct contact. We place a high regard on safeguarding your privacy and will not lease, sell, or otherwise divulge any of your personal information. We uphold your right to the confidentiality of your personal information. Any data you have provided to I-G3N will be handled with the highest regard and will not be utilised in any manner that does not require your consent.

We use this information to:
• Identify and authenticate users
• Facilitate transactions
• Operate and improve our site
• Connect with you on social media
• Contact you by phone or email
• Personalise and continually improve your experience with our company
• Provide you with information based on properties such as stated preferences, interests, business activities, and/or location
• Send you technical notices, updates, support and administrative messages, service bulletins, or marketing
• Evaluate additional services, items, or offerings that may be of interest to users
• Track transactions and perform other analytics as required

Cookies

We use "cookies" on this website. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance and personalise the experience on our site. While browsing our website, we may collect information about traffic flow and visits to the pages of our domain www.igpower.world. This information, obtained through cookies, will be treated in a secure manner.

We may use cookies for the following: • User identification and authentication
• User preference storage
• A/B performance testing
• Usage pattern assessment and traffic analysis
• Chat functionality
• Advertisement performance assessment and conversion tracking
• Remarketing


Choice and Control

While we need to gather certain information to personalise your experience and conduct transactions for you, I-G3N wants to give you the ability to control how your information is provided and shared.

Email Preferences: We may contact you about our services or your activity for various reasons.
Cookies and Tracking Devices: Upon visiting our site for the first time (or after clearing your browser's cache) you will be shown a cookie consent notification. You may click "accept" to clear the notification. However, we will, by default, use cookies when you visit our site. The notification states: "We use cookies to remember you and improve your experience. To find out more, review our Privacy Policy."

If you wish to decline cookie tracking, you can manage how your browser handles cookies and other tracking devices by adjusting the privacy and security settings on your browser.

If you wish to manage your subscription settings, please open any marketing emails we might have sent you, scroll to the bottom, and click "unsubscribe".

Security

Wherever we collect sensitive information, that information is encrypted and securely transmitted to us. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the Web page's address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The servers and systems where we store personally identifiable information are kept in a secure environment and only accessible via Two-factor authentication (2FA).


Personal Information Retention

In accordance with Section 14 of the Protection of Personal Information Act, 4 of 2013 (POPIA), the personal details you provide to us will be retained only for as long as it is necessary to fulfill the purpose for which it was collected or as required by applicable law. Should you wish for your personal information to be removed from our database, please contact us at info@I-g3n.com, and we will address your request in compliance with the provisions of POPIA.

Spoofing And Phishing

A prevalent internet scam referred to as "spoofing" or "phishing" occurs when you receive an email that seems to be from a legitimate source, asking for your personal information. Please note that we will never send you emails requesting verification of your personal information. If you receive an email that appears to be from us and asks for such information, do not respond or click on any links within the email. Instead, forward the email to us at info@i- g3n.co.za, so we can investigate potential internet fraud.


Disclosure for Legal Purposes

You hereby grant us permission to disclose any of your Personal Information in accordance with judicial and administrative proceedings, as well as to law enforcement or government agencies, when we deem such disclosure necessary or appropriate. Additionally, you authorize us to reveal Personal Information if we believe it is necessary or appropriate in the context of investigating improper or illegal conduct related to the Website, including, but not limited to, fraud, misrepresentation, intellectual property infringement, or any other activities that may expose us to potential liability.

Your Access to and Control Over Information

You may opt out of future communications from us at any time by clicking on the unsubscribe link in any communication from us. If you wish to update your subscription information now, you may do so by clicking the 'Unsubscribe' link at the bottom of any marketing or sales email from us. If you prefer that we delete all information connected to you, you may do so by emailing your request to info@I-g3n.com (please note that if you do this, we will not be able to retain your opt-out preference).